Delivery and Packaging

Delivery Costs
We’re currently offering flat rate shipping fees within New Zealand.
Auckland – $5
Nationwide New Zealand – $6

 

Delivery Time
All orders will be processed as soon as possible.  We aim for our orders to be received within 1-3 working days.  However, as we are a family run business, please allow up to 5 working days.  If you are still waiting for your order, please contact us and we will help you to track down where it is.

 

Back Orders
If you have ordered something that is on backorder, we will aim to have it delivered to you as soon as possible.  Most of our suppliers are in New Zealand so this should take no more than 5-10 days.

Hannahpads, Little Mashies and Apple Green Duck products are from Australia.  These orders can take longer to arrive.  Please contact us if you would like order products that are not currently in stock.  We can give you a more accurate delivery time.

 

Packaging
All of our products will be packaged for delivery using as little and as eco-friendly materials as possible.  This means that we will be re-using materials such as bubble wrap, packing materials and boxes wherever possible.

Smaller items will be put into courier bags.  Although, this is not our first preference, we need to remain affordable for our customers.  We are currently working on a more eco-friendly option.  Until then, please reuse our courier bags and when finished, pop them into a soft plastics recycling bin found at many local stores.

 

Local Pick Ups
We are a small business, run from our home on Gallony Avenue, Massey, Auckland.
If you would like to pick up your products, you are more than welcome to.
Please make an appointment time for pick up via email.  Thank you.
reusefulnz@gmail.com